Privacy Policy

Align Wellness Clinic SMS Privacy Policy
Effective Date: Feb 7, 2026

Who We Are
Align Wellness Clinic is committed to protecting your privacy. Our website address is www.alignwellnessclinic.ca.

Information We Collect
We collect the personal information you provide when you communicate with the clinic, including:

  • Name and contact information (phone number, email)

  • Appointment scheduling information

  • General inquiry messages

We only collect information necessary to provide our services and respond to your requests.

How We Use Your Information
Your personal information is used to:

  • Schedule, confirm, cancel, and reschedule appointments

  • Respond to general inquiries from patients

  • Communicate important updates about your care

SMS/Text Messaging
SMS messages are used only for conversational communications related to appointments and responding to patient inquiries. SMS messages are never used for marketing or promotions.

SMS consent is not shared with third parties or affiliates.

By providing your phone number, you consent to receive SMS messages from Align Wellness Clinic for the purposes listed above.
Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary.

Consent is obtained via our website contact form.

Information Sharing
We do not share your personal information with any third parties or affiliates. Your information is used exclusively by Align Wellness Clinic to provide services, manage appointments, and respond to your inquiries.

Your Rights
You have the right to access, correct, or delete the information we hold about you. You can also withdraw consent for SMS messages at any time by following the opt-out instructions above.

Security & Compliance
We take reasonable measures to protect your personal information from unauthorized access or disclosure. Our appointment system, Jane App, is HIPAA-compliant, and Align Wellness Clinic is also compliant with Canadian privacy laws (PIPEDA/PHIPA), ensuring that health information is stored securely.

Updates to This Policy
We may update this policy to reflect changes in our practices or legal requirements. The latest version is always available on our website.

Contact Us
Email: info@alignwellnessclinic.ca
Phone: 289-815-6888